Privacy Policy

Minta Restro is Brand of (Minta Club Private Limited) and/or its affiliates ("Minta Club Private Limited", "Minta Restro," the "Company," "we," "us," and "our,") respect your privacy and are committed to protecting it. This policy describes:

• the types of information that Minta Club may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and
• its practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to the information Minta Club collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.

This policy does not apply to information that you provide to, or that is collected by, any third-party, such as restaurants at which you make reservations and/or pay through Minta Club Services and social networks that you use in connection with its Services. Minta Club encourages you to consult directly with such third-parties for information about their privacy practices.

Please read this policy carefully to understand Minta Club's policies and practices regarding processing of your information. By accessing or using Minta Club's Services and/or registering for an account with Minta Club or any of its affiliates, you agree to this privacy policy and you provide your informed consent to the collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information Minta Club requires, Minta Club and its platforms may decline to provide Services to you.

This policy may change from time to time, your continued use of Minta Club's Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for any updates.

Scope: This Privacy Policy outlines Minta Club and its affiliates' practices regarding the processing of personal information concerning individuals engaging with our Platform and Services. This applies comprehensively to customers, merchant partners, delivery / service partners, users of our digital platforms (websites and applications), participants in events facilitated by Minta Club, and personnel including employees, contractors, interns and third parties.

Minta Club and its platforms and affiliate companies collect information from and about users of our Services, which includes:

• Your Personal Information: Information that relates to an identified or identifiable individual. This may include data you provide directly, data generated through your use of the Services, or data obtained from third parties, which, either alone or in combination with other information we possess or are likely to access, can identify you.
• Other Information: Data related to your use of the Services that may not directly identify you by itself but is collected in connection with your account or activities. This includes, but is not limited to, information about your internet connection, the specific device(s) and equipment you use to access our Services, and details about your usage patterns and interactions with the Services.

1. Information You Provide to Us

• Personal information: Name, address, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number, date of birth, anniversary date, user bio, nationality and website. This also includes your profile picture that will be publicly displayed as part of your account profile. You may optionally provide us with this information through third-party sign-in services such as Facebook and Google.
• Your content: Information you provide through our Services, including your reviews, photographs, comments, lists, followers, the users you follow, current and prior restaurant reservation details, food ordering details and history, favourite restaurants, special restaurant requests, contact information of people and other information you provide on our Services, and other information in your account profile. By providing information of a third-party individual (such as for placing orders on behalf of someone else) you confirm that you have such individual's consent to share their personal information with Minta Club.
• Your bookings and preferences: Details related to events you book, attend, or express interest in via our Services (such as District), including ticket types, seat preferences, attendance confirmations, event feedback, specific event-related preferences, and any information shared when interacting with event organizers or venues. We may also record dietary preferences or restrictions, cuisine preferences, preferred price points, occasion types (e.g., birthday, anniversary) and any data you input or actions you take while interacting with specific features.
• Your activities: The search terms you have looked up and results you selected, how long you used our Services and which features you used; the ads you clicked on.
• Your communications: Communications between you and other users, delivery partners or merchants through our Services; your participation in a survey, poll, sweepstakes, contest or promotion scheme; your request for certain features; your communication with us about employment opportunities; your correspondence with our customer service. If you send information from the Services to your mobile device via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed.
• Your transactional information: If you make reservations or purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including your phone number, address, email, billing information and credit or payment card information. This information may be shared with third-parties which assist in processing and fulfilling your requests, including PCI compliant payment gateway processors.
• Public contributions: You may also provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) to be published or displayed on publicly accessible areas of our Services, or transmitted to other users of our Services or third-parties. Your User Contributions are posted on publicly accessible areas of our Services and transmitted to others at your own risk.
• Image / video data: We may collect and process images and video recordings of individuals attending events or visiting our office premises for security and safety purposes. This includes the use of closed-circuit television (CCTV) systems at our facilities.
• Contact information: If you choose to utilise any of our services which require uploading of your contact book, then we will collect and process such information as well, which could include the name and phone number of contacts stored on your device(s). By providing access to or uploading your Contacts, you represent that you have obtained the necessary consent from your Contacts to share their information with us for these purposes, and you expressly consent to our collection, storage, and use of this information as described.
• Information volunteered by you: As part of various service offerings provided by us from time to time, you may be given the opportunity to provide us with information that allows us to facilitate these services and in doing so, you consent to providing us with such information. This includes, without limitation, any information you provide in response to surveys, feedback requests, promotional offers, contests, user research studies, beta testing programs, or when utilizing any new or optional features we may introduce.

2. Data of Minors

Our Services are generally not directed to or intended for use by individuals under the age of 18 ("Minors"), and we do not knowingly collect personal information from Minors for the purposes of creating an account or for general use of our platform. However, we recognize that certain services offered through our platform may be open to use by Minors.

By providing personal information of a Minor, you, the adult user, represent and warrant that:

• You are the parent or legal guardian of the Minor; and
• You give your explicit consent for Minta Club to collect and process the Minor's information for the specific and limited purpose disclosed at the time of collection.

The information collected will be used solely to facilitate the requested service and will not be used to create a user profile for the Minor or for any marketing, profiling, or other secondary purposes. You are responsible for any information you provide about a Minor.

3. Information We Collect Through Automatic Data Collection Technologies

• Service Usage & Activity Data: Details about your interactions with our Services, such as search queries, pages viewed, features used, content interactions, transaction history summaries, error logs, timestamps, referral URLs, and other usage patterns.
• Device & Connection Information: Data about the computer, mobile device, or other equipment used to access our Services. This includes IP address, device type, operating system, browser type and version, unique device identifiers, mobile network information, device settings, connection type and speed.
• Computer and device information: Information about your computer, internet connection and mobile device, including your IP address, operating systems, platforms, browser type, and unique mobile device identifier (e.g. IDFA or other device IDs). If you're using our Services on a mobile device, we may use mobile device IDs instead of cookies to recognize you.
• Stored information and files: Our applications may also access metadata and other information associated with files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.
• Mobile status: If you use any of Minta Club's applications, we may collect information about the presence and/or absence and/or details pertaining to other applications on your mobile phone to enable specific features, such as payment / UPI links.
• Precise and real-time location information: When you use one of our location-enabled services, we may collect and process information about your mobile device's GPS location and the time the location information is recorded to customize the Services with location-based information and features.
• Cookies and Other Electronic Tools: We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies" and other similar files or technologies to collect and store information in respect to your use of the Services and third party websites.

4. Information from Third Parties

We may also obtain information about you from third-party sources, including:

• Third-Party Account Authentication: If you choose to log in, link, or otherwise connect your account with a third-party service (such as Google or Facebook), you authorize us to collect, store, and use information that you permit that third-party service to share with us (e.g., user ID, name, email address, profile picture).
• Other Third Parties: We may also obtain information about you from sources such as business partners, marketing and advertising partners, data enrichment services, data brokers, analytics providers, researchers, publicly available sources, affiliates within the Minta Club group, and potentially other users.
• Combining Information: We expressly reserve the right to combine information obtained from any third-party sources with the information we collect directly from you or automatically through your use of our Services.

We primarily collect your data to provide you the Services that you opt for. We use the information we collect from and about you for a variety of purposes, including to:

• Core Service Delivery & Operations: Administer our Services by sharing information with relevant third parties to facilitate provisions of the Services. Process and complete your transactions. Process and respond to your queries and complaints, provide customer support, and notify you about changes to our platform and Services.
• Platform Maintenance, Security & Compliance: Diagnose technical problems, maintain stability, detect and prevent fraud, abuse of promotional activities, violation of terms, enforce our rights arising from contracts, and comply with legal requirements.
• Service Improvement, Personalization & Research: Understand our users to improve content and features, personalize your experience by offering customized content and deals, generate reports, conduct data analysis, and conduct employee training.
• Marketing, Advertising & Promotions: Send you communications regarding our services or promotions, share preferences for marketing activities, enable us to show you advertisements relevant to your likely interests and administer promotions, contests, and sweep stakes.
• Analytics and advertising: To help us better understand your use of the Services, we may use third-party web analytics on our Services, such as Google Analytics. When accessing the Services from a mobile application you may also receive tailored in-application advertisements.
• Social Features: To enhance your experience and enable social features on our Services, such as finding friends or sharing recommendations, we may use information from your device's address book to help identify your contacts who are also users of our Services.
• Recording and Retention of Interactions: We reserve the right to monitor and record communications and interactions that occur through or in connection with our Services (e.g., telephone calls, chat messages) to ensure service quality, maintain platform integrity, resolve disputes, and detect fraud.
• Integration Across Minta Club: To provide a seamless experience across our ecosystem, we may share your information with our affiliates, including entities like Minta Fresh, as well as other current or future Minta Club group companies.
• Advanced processing: We may anonymize and/or de-identify information collected from you. We may utilize artificial intelligence (AI) tools and technologies to process Personal Data in order to enhance our services, identify patterns, detect anomalies, and provide personalized recommendations.
• Careers: When you apply for a position with Minta Club or its affiliates, we collect and process the personal information you provide to manage the recruitment process, evaluate suitability, conduct background verifications, and comply with legal requirements.

We may disclose personal information that we collect or you provide in the following ways:

• General Information Disclosures: To our subsidiaries and affiliates (Minta Club Limited, Minta Fresh); to contractors, suppliers, advertisers/service providers bound by contractual obligations; to an actual or potential buyer in the event of a merger or sale; to third-parties to market their products if you have consented.
• Service Providers: We may share your information with third party service providers used for purposes such as sending communications, push notifications, voice recognition services, analytics, and payment processing.
• Legal Purposes: We may share your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal processes (notices, summons, court orders).
• Audit and other assurance purposes: To investigate and address threats to safety, violations of Privacy Policy or Terms of Service, or to protect rights, property and safety.
• Social Networks: If you interact with social media features on our Services, these features may collect information about your use of the Services.
• Information Shared with Merchants: When you initiate transactions with restaurants or other merchant partners ("Partners"), we share necessary information with them to enable them to fulfill your request. Any information shared with a Partner is subject to that Partner's own privacy practices.
• Payment Card Information: By submitting your credit or debit card account information through our Services, you expressly consent to the sharing of your information with third-party payment processors and other service providers.

Minta Club may process and retain your personal information on its servers in India where its data centres are located, and/or on the servers of its third parties (in or outside India), having contractual relationships with Minta Club.

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology.

We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You should not share your user name, password, or other security information for your Minta Club accounts with anyone.

Correspondence: You can manage your email and notification preferences and follow the "unsubscribe" instructions for commercial email messages. Note that you cannot opt out of receiving certain administrative policy, service policy, or legal policy related correspondences.

Deletion: If you would like to permanently delete your account, please use the "Contact Us" link. Once you have requested for deletion, we will not be able to restore your account. Copies and backups may continue to remain in our backup storage for legal rights and fraud/risk mitigation.

Limitations: Your rights regarding your personal information may be limited subject to the law of your jurisdiction, particularly if requests are abusive, encroach on others' rights, or relate to legal proceedings.

Third party links and services: The Services may contain links to third-party websites. Please be aware that we are not responsible for the content or privacy practices of other websites or services which may be linked to our services. We strongly encourage you to read such third parties' privacy policies prior to sharing any personal information with such third parties.

Policy amendments: We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and processing practices, the features of our Services, or advances in technology. Please check this page periodically for any changes or updates. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used.