Legal Documentation

Privacy Policy

Last updated on December 25, 2025

Applicability and Scope

Minta Restro is Brand of (Minta Club Private Limited) and/or its affiliates ("Minta Club Private Limited", "Minta Restro," the "Company," "we," "us," and "our,") respect your privacy and are committed to protecting it. This policy describes:

  • the types of information that Minta Club may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and
  • its practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to the information Minta Club collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.

This policy does not apply to information that you provide to, or that is collected by, any third-party, such as restaurants at which you make reservations and/or pay through Minta Club Services and social networks that you use in connection with its Services. [cite_start]Minta Club encourages you to consult directly with such third-parties for information about their privacy practices. [cite: 1395-1396]

Please read this policy carefully to understand Minta Club's policies and practices regarding processing of your information. By accessing or using Minta Club's Services and/or registering for an account with Minta Club or any of its affiliates, you agree to this privacy policy and you provide your informed consent to the collection, use, disclosure, retention, and protection of your personal information as described here. [cite_start]If you do not provide the information Minta Club requires, Minta Club and its platforms may decline to provide Services to you. [cite: 1397-1399]

Permissible Age: By using the Services, you represent and warrant that you are either at least 18 years of age or have the express permission of a parent or legal guardian to use the Services. [cite_start]If you are a parent or legal guardian of a minor who uses the Services, you are fully responsible for their use of the Services, including any legal liability they may incur. [cite: 1401-1402]

The Information We Collect

Minta Club and its platforms and affiliate companies collect information from and about users of our Services, which includes:

  • Your Personal Information: Information that relates to an identified or identifiable individual. [cite_start]This may include data you provide directly, data generated through your use of the Services, or data obtained from third parties. [cite: 1407-1408]
  • [cite_start]Other Information: Data related to your use of the Services that may not directly identify you by itself but is collected in connection with your account or activities (e.g., device details, usage patterns). [cite: 1410-1411]

1. Information You Provide to Us

  • [cite_start]Personal information: Name, address, email address, postal code, password, gender, mobile phone number, date of birth, anniversary date, user bio, nationality, website, and profile picture. [cite: 1415-1416]
  • [cite_start]Your content: Reviews, photographs, comments, lists, followers, restaurant reservation details, food ordering details/history, special requests, and contact information of people you provide. [cite: 1419]
  • [cite_start]Your bookings and preferences: Details related to events (ticket types, seat preferences), dietary preferences, cuisine preferences, price points, and occasion types. [cite: 1422-1424]
  • [cite_start]Your communications: Communications between you and other users/merchants, participation in surveys/promotions, and customer service correspondence. [cite: 1427-1431]
  • [cite_start]Your transactional information: Phone number, address, email, billing information, and credit/payment card information for processing requests. [cite: 1435]
  • [cite_start]Public contributions: Ratings, reviews, tips, photos, comments, likes, bookmarks, friends, and lists. [cite: 1438]
  • [cite_start]Image / video data: CCTV footage at facilities or images/videos from events for security and promotional purposes. [cite: 1441-1444]
  • [cite_start]Contact information: If you upload your contact book, we collect names and phone numbers stored on your device, subject to your consent. [cite: 1445-1446]

2. Data of Minors

Our Services are generally not directed to individuals under 18. However, if an adult user provides information about a Minor (e.g., for event tickets), they warrant they are the parent/guardian and give explicit consent. [cite_start]Information is used solely to facilitate the service. [cite: 1452, 1455-1458]

3. Automatic Data Collection

    [cite_start]
  • Service Usage & Activity Data: Search queries, pages viewed, timestamps, referral URLs. [cite: 1463]
  • [cite_start]
  • Device & Connection Information: IP address, device type, OS, browser type, unique identifiers (IDFA), mobile network info. [cite: 1466]
  • [cite_start]
  • Stored information and files: Metadata from files (photos, audio) on your device if accessed. [cite: 1471]
  • [cite_start]
  • Precise Location: GPS location and time recorded for location-enabled services. [cite: 1475]
  • [cite_start]
  • Cookies and Tracking: Cookies, pixel tags, web beacons, and mobile device IDs for analytics and personalization. [cite: 1477]

4. Information from Third Parties

We may obtain information if you link a third-party service (like Google/Facebook) including user ID, name, email, and profile picture. [cite_start]We also receive data from business partners, advertisers, and data enrichment services. [cite: 1493-1496]

How We Use the Information

    [cite_start]
  • Service Delivery: To administer services, process transactions, respond to queries, and notify you of changes. [cite: 1504-1505]
  • [cite_start]
  • Maintenance & Security: To diagnose problems, detect fraud, enforce terms, and comply with laws. [cite: 1506]
  • [cite_start]
  • Improvement & Personalization: To improve content, personalize experiences (deals, content), and conduct research. [cite: 1507]
  • [cite_start]
  • Marketing: To send communications about services/promotions and display relevant ads. [cite: 1508]
  • [cite_start]
  • Social Features: To identify contacts who are also users and facilitate connections. [cite: 1523-1524]
  • [cite_start]
  • Integration: Sharing with affiliates (e.g., Minta Fresh) for a unified experience. [cite: 1529]
  • [cite_start]
  • AI Processing: Using AI to analyze data for patterns, anomalies, and recommendations. [cite: 1534-1535]
  • [cite_start]
  • Careers: Processing applications for recruitment purposes. [cite: 1536-1537]

How We Share the Information

    [cite_start]
  • Affiliates: With subsidiaries like Minta Fresh and parent companies. [cite: 1545-1546]
  • [cite_start]
  • Service Providers: With contractors for payment processing, analytics, notifications, etc. [cite: 1551]
  • [cite_start]
  • Legal Purposes: To comply with legal processes, investigate fraud, or protect safety/rights. [cite: 1555-1557]
  • [cite_start]
  • Merchants/Partners: Sharing necessary info with restaurants/partners to fulfill your orders/reservations. [cite: 1568]
  • [cite_start]
  • Business Transfers: In the event of a merger, sale, or reorganization. [cite: 1548]

Information Pertaining to Service Partners

For independent contractors (delivery/logistics partners):

    [cite_start]
  • Collected Data: Identification (Aadhar/PAN), Verification Info (licenses), Vehicle details, Financial info, and Real-time location. [cite: 1601-1605]
  • [cite_start]
  • Usage: Verifying eligibility, onboarding, tracking progress, processing payments, and ensuring safety. [cite: 1609-1615]
  • [cite_start]
  • Sharing: With customers (name/photo/location), affiliates, and third-party providers for background checks. [cite: 1621-1623]

Data Storage & Security

Minta Club processes/retains data on servers in India or third-party servers. [cite_start]We implement physical, electronic, and managerial safeguards compliant with industry standards. [cite: 1581, 1627-1629]

However, no transmission is completely secure. [cite_start]You are responsible for keeping your password confidential. [cite: 1631-1633]

Your Rights & Deletion

[cite_start]You can manage communication preferences but cannot opt out of administrative/legal correspondences. [cite: 1584-1585]

To permanently delete your account, use the "Contact Us" link. [cite_start]Deletion is irreversible, though backups may be retained for legal/fraud purposes. [cite: 1586, 1588-1589]